Salsa Scoop

Salsa Weekly Highlight: Support tickets now integrated into your Salsa headquarters

(From this week's Weekly Highlight email. Click here to sign up to receive it in your inbox every Wednesday!)

Greetings!

It's the "Weekly Salsa Highlight," your quick hit on what's new in Salsa to help get the most out of your online program. As always, you can find plenty more news, updates, and conversation throughout the week on SalsaCommons.org.

Last week, we told you we were moving support services to Zendesk.

I'm delighted to report the transition has gone swimmingly so far! Hopefully, if you've submitted a support request during that time, you agree.

Headquarters Integration

Now that we've migrated, we're adding in some of Zendesk's great bells and whistles. This week, please direct your attention to the bug submission form now integrated into the Salsa headquarters.

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03:02 PM Mar 25, 2010 - 14 comments permalink

Love to tell you about our 5 Empower Grant winners

This year, DIA's Empowers Grants went to 5 outstanding organizations that have the plans, campaigns and people to achieve thier mission but lack the tools to get there.

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12:23 PM Mar 24, 2010 - 24 comments permalink

AFL-CIO Partners with Salsa to Provide Next-Generation Online Organizing Tools to Nearly 1,000 Labor Organizations

Salsa Labor will empower the nation's largest coalition of unions to more effectively communicate and organize online

Washington D.C., March 16, 2010 - Salsa Labs, creator of the popular "Salsa" organizing platform for nonprofit and political industry leaders, is partnering with the AFL-CIO, the nation's largest coalition of unions, to provide the labor movement with "Salsa Labor" -- a next-generation technology platform for online communication, advocacy, community building, and organizing.

"We want nothing less than to transform the way our union leaders and members communicate, collaborate, and organize to make us an even stronger political force in 2010 and beyond," said Christine Kenngott, Online Mobilization Manager at the AFL-CIO. "The Salsa Labor online platform will help us link hundreds of local unions and millions of labor members throughout the country to more effectively organize and advocate on issues that matter to working families."

April Pedersen, Co-Founder of Salsa Labs, echoed the enthusiasm about this new partnership. "Our relationship with the AFL-CIO and its affiliate unions, state federations, and labor councils represents a major milestone in both our growth and vision as a company. We founded Salsa specifically to help organizations and individuals use technology to organize for progressive change. There are few institutions more critical in accomplishing this goal than the labor movement, so we are thrilled by the opportunities this new partnership brings."

Salsa Labor is an expansion of the core Salsa platform that both Wired for Change and DemocracyInAction currently provide to more than 1,000 nonprofits, political campaigns, party committees, and organizations to organize and energize constituents.

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11:00 PM Mar 18, 2010 - 21 comments permalink

Salsa Weekly Highlight: New support ticket system comes online tomorrow

(From this week's Weekly Highlight email. Click here to sign up to receive it in your inbox every Wednesday!)

Happy St. Patrick's Day!

This week, we're unveiling a major upgrade to the system we use for handling user inquiries.

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05:54 PM Mar 17, 2010 - 21 comments permalink

Salsa-powered Change.org petitions now available as widgets

A few months ago, we were pleased to announce the Change.org petition tool powered by the Salsa toolset.

Last week, Change.org took it up a proverbial notch by making those petitions widget-ready at the click of a button.

Just bang one out and embed it as easily as ... well, as easily as this explanatory video.

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08:31 PM Mar 15, 2010 - 24 comments permalink

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