Salsa Scoop> Glitch with email submission of support tickets today

Glitch with email submission of support tickets today

by Leslie Hall

Image: The support link in your Salsa headquarters

It looks like our helpdesk provider, Zendesk, is experiencing problems routing email ticket submissions today. Unfortunately, until they resolve the issue, we're not receiving support questions sent by email.

But you can still send in support questions!

Thanks to the Salsa headquarters integration with Zendesk, you can submit support inquiries by logging into your Salsa account as a campaign manager.

Once there, just look for the "support" link in the upper right-hand corner of your headquarters.

We're sorry about any inconvenience. It sounds like Zendesk should have this problem straightened out soon.


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