Salsa Scoop
Glitch with email submission of support tickets today
Glitch with email submission of support tickets today
Submitted Tue Mar 30 2010 12:09:00 GMT-0400 (EDT) by Leslie HallIt looks like our helpdesk provider, Zendesk, is experiencing problems routing email ticket submissions today. Unfortunately, until they resolve the issue, we're not receiving support questions sent by email.
But you can still send in support questions!
Thanks to the Salsa headquarters integration with Zendesk, you can submit support inquiries by logging into your Salsa account as a campaign manager.
Once there, just look for the "support" link in the upper right-hand corner of your headquarters.
We're sorry about any inconvenience. It sounds like Zendesk should have this problem straightened out soon.
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