Spread the word » Facebook Twitter

August 22, 2017

New Resource Center for Legal Services and Aging and Disability Networks

The National Center on Law and Elder Rights (NLCER) is a new resource center for the legal services and aging and disability networks, focused on the legal rights of older adults. NLCER is a one-stop support center for the legal services and aging and disability community. NCLER’s trainings, case consultations, and technical assistance are provided by Justice in Aging, the American Bar Association Commission on Law and Aging, the National Consumer Law Center, and The Center for Social Gerontology—all under one roof. Find NCLER at ncler.acl.gov.

Back to Top

New Technical Assistance FAQ Page from NORC

In addition to providing training, resources, and support to State Ombudsmen and program representatives, the National Long-Term Care Ombudsman Center (NORC) responds to technical assistance requests from across the country.

Technical assistance requests often involve questions regarding program management, issue advocacy, systems advocacy, and ombudsman skills training. In order to share our technical responses more broadly, this page archives frequently asked TA requests in a concise format. To get to this page, hover over the "Support" tab on the homepage and then click "Technical Assistance FAQs" in the drop down menu.

If you have a question or need assistance, please email ombudcenter@theconsumervoice.org

Back to Top

Reminder: Resident's Voice Entries Due September 1

Creative writing and artistic expression are meaningful and compelling ways to highlight the importance of residents’ rights and how these rights can be carried out in all long-term care settings.   For this year’s Resident’s Voice Challenge, residents are encouraged to display their writing or artistic skills by submitting essays, poems, artwork, drawings, or videos related to the theme for Residents' Rights Month 2017 "It’s All About Me: My Life, My Care, My Choices".  There's still time to submit your entry!

Residents are encouraged to answer one of the following questions:

  1. What are the kinds of choices you should be able to make?
  2. What factors contribute to the quality of life in your facility or at home?
  3. What do you think it will take to bring about good quality care in nursing homes and other facilities?

Find more information on submission criteria here.

Submissions will be posted on our website, Facebook, and Twitter.  Plus, this year, we are particularly looking for video entries.  Some video entries will be selected to be posted on our website homepage, Facebook or Twitter.  Those selected to be featured on our homepage will be notified.  For more information on how to send us a video submission, click here.

Submissions are due September 1.

Back to Top

Send a Postcard to Your Senator in Honor of Grandparents Day

With Grandparents Day right around the corner, Caring Across Generations is promoting a meaningful new way to send our priorities directly to the elected officials who represent us, reminding them what our values are — and to honor our grandparents and grandkids while we’re at it.

Postcards.care is a unique way to contact your senators. Just upload a photo and include a message, and a custom postcard will be printed and sent directly to your senators. (You don't even have to pay for postage!)

Click here to send your postcard to your senators today.

There’s some sample language you can adapt to fit what you want to say, or you can start from scratch. If you send your postcard today, it will reach your senators’ offices in time for Grandparents Day, Sunday, September 10, and right when they’ve come back to work.

This is your chance to let your senators know what values your grandparents taught you, or the future you want to see for your grandkids.

Back to Top


Spotlight on Resources

The Consumer Voice and the National Ombudsman Resource Center (NORC) have a multitude of resources available online covering a wide range of long-term care topics.  Visit the Consumer Voice website and the NORC website to explore all the available resources.  Take a look at this week's highlighted resource:

Family Council Center - This family council center contains fact sheets and other materials related to family council creation, maintenance, rights under federal law and advocacy.

Back to Top


In this Issue

New Resource Center for Legal Services and Aging and Disability Networks

New Technical Assistance FAQ Page from NORC

Reminder: Resident's Voice Entries Due September 1

Send a Postcard to Your Senator in Honor of Grandparents Day


Spotlight on Resources


Combined Federal Campaign

#10552

Thank you for your support!


Calendar of Events

November 5-8, 2017: Consumer Voice 41st Annual Conference, Arlington, VA


Join the conversation and follow us on social media!

Last Week's Most Popular Post:

Friday, August 18:
NY Times Article: "Trump Moves to Impede Consumer Lawsuits Against Nursing Homes"

Last Week's Most Popular Tweet:

Tuesday, August 15:

Check out our new Resident Advocate newsletter w/resources, news & self-advocacy tips for long-term care consumers


Long-Term Care Resources & News



Read past issues of The Voice here.


Support the Consumer Voice While You Shop Online

About The Voice

The Voice is a weekly e-newsletter, published by the National Consumer Voice for Quality Long-Term Care. If you do not wish to continue receiving this publication, please unsubscribe below. Your contributions and comments are welcome and should be sent to info@theconsumervoice.org. Copyright © 2017.

If you did not receive The Voice through a subscription, but would like to join our mailing list to receive future issues, click here.

Consumer Voice is the leading national voice representing consumers in issues related to long-term care, helping to ensure that consumers are empowered to advocate for themselves. We are a primary source of information and tools for consumers, families, caregivers, advocates and ombudsmen to help ensure quality care for the individual. Consumer Voice's mission is to represent consumers at the national level for quality long-term care, services and supports.


Click here to unsubscribe