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February 14, 2017

Administration for Community Living Announces New Acting Administrator

The Administration for Community Living (ACL) has announced Dan Berger as the Acting Assistant Secretary for Aging and Acting Administrator for the Administration for Community Living, replacing Edwin Walker.  Mr. Berger has served in the position of Deputy Administrator for Management and Budget in ACL since its creation in April 2012.  Prior to assuming his current position, Mr. Berger served in a variety of budget and management positions in the Department. Management positions at AoA included Director of the Center for Management and Budget, Director of the Office of Management Analysis and Resources, and Director of the Office of Information Resources Management. He entered Federal service as a Presidential Management Fellow in 1997 and spent 8 years as a budget analyst in the Office of the Secretary and AoA.  For more information, click here.

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Two New Fact Sheets on Transfer/Discharge and Unnecessary Medications

Consumer Voice, along with Justice in Aging and Center for Medicare Advocacy, have released new issue briefs in our series on the revised federal nursing facility regulations.  The fact sheets can help residents, family members and advocates better understand the regulations, which went into effect November 28, 2016.  New fact sheets cover:


Reminder! Webinar tomorrow:

Don't miss "A Deeper Dive into the Revised Federal Nursing Home Regulations: Part 1", Wednesday, February 15 at 2:00pm ET. This webinar will take a closer look at the following sections of the revised regulations: Assessment, Care Planning & Discharge Planning; Transfer-Discharge; Nursing Services; and Unnecessary and Antipsychotic Drugs. Register now!

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Administration for Community Living's Becky Kurtz Writes Article on Long-Term Care Ombudsman Program

Director of the Office of Long-Term Care Ombudsman Programs within the Administration for Community Living Becky A. Kurtz recently wrote an article in the Society of Certified Senior Advisors Journal.  In the article, titled "Long-Term Care Ombudsman Program Offers Trust and Solutions", she explains how and why the Long-Term Care Ombudsman programs exist, and the kinds of benefits they’ve provided for long-term care residents for decades. This article presents how Ombudsmen frequently assist older Americans who’ve been inappropriately discharged or evicted from their nursing homes. According to the article, 74% of complaints handled by Ombudsmen in 2015 were resolved to the satisfaction of the resident. LTC Ombudsmen and the residents they work with build strong bonds that allow residents to feel comfortable, leading to greater satisfaction with their communities.

Read the article here.

Reprinted with permission from the CSA Journal. Society of Certified Senior Advisors. All rights reserved. www.csa.us.


Spotlight on Resources

The Consumer Voice and the National Ombudsman Resource Center (NORC) have a multitude of resources available online covering a wide range of long-term care topics.  Visit the Consumer Voice website and the NORC website to explore all the available resources.  Take a look at this week's highlighted resource:

Transfer, Discharge and Transitions - This issue page provides information and resources on involuntary and voluntary transfer and discharges from nursing homes.  The threat of transfer or discharge from a nursing home can be both frightening and stressful for residents and their families.  Resources on this page provide information on preventing and appealing discharge and how to plan for discharge.  Alternatively, many consumers want to age in place and prefer to receive care at home after receiving care in an institutional setting.  Information on this page includes tips on having a successful transtion back home.

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In this Issue

Administration for Community Living Announces New Acting Administrator

Two New Fact Sheets on Transfer/Discharge and Unnecessary Medications

Administration for Community Living's Becky Kurtz Writes Article on Long-Term Care Ombudsman Program


Spotlight on Resources


Combined Federal Campaign

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Calendar of Events

Wednesday, February 15: A Deeper Dive into the Revised Federal Nursing Home Regulations - Part I, 2:00pm ET, Webinar from Justice in Aging, Center for Medicare Advocacy, and Consumer Voice

November 8-11, 2017: Consumer Voice 41st Annual Conference, Arlington, VA


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"Personal Safety Considerations" tip sheet from NORC provides personal safety considerations for Ombudsman program reps during visits.

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Friday, February 10
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Tip sheet from @LTCombudcenter provides personal safety considerations for Ombudsman program reps during visits


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The Voice is a weekly e-newsletter, published by the National Consumer Voice for Quality Long-Term Care. If you do not wish to continue receiving this publication, please unsubscribe below. Your contributions and comments are welcome and should be sent to info@theconsumervoice.org. Copyright © 2017.

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Consumer Voice is the leading national voice representing consumers in issues related to long-term care, helping to ensure that consumers are empowered to advocate for themselves. We are a primary source of information and tools for consumers, families, caregivers, advocates and ombudsmen to help ensure quality care for the individual. Consumer Voice's mission is to represent consumers at the national level for quality long-term care, services and supports.


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