At 3:46 pm EDT on Wednesday 19 May, Salsa Labs' primary Internet service provider suffered a cut of their fiber connection linking our data center to their network.  As a result, all Salsa Labs, Wired for Change and DemocracyInAction.org sites were down for approximately 6 1/2 hours.  

During this time, the Salsa Labs staff worked tirelessly with our various vendors to develop and implement a workaround to allow the flow of traffic through other networks while our primary provider continued to work on a repair.  Please follow our posts on this specially created blog to learn more about steps we will take to be sure this doesn't occur again.  

Salsa Labs apologizes for the disruption your organization has experienced as a result of this outage.  

If you have additional questions or comments, don't hesitate to give us a ring.  Our main number is 202.558.2807, and select the support option.

Regards,
Justin Nemmers
COO, Salsa Labs, Inc.