August 1, 2019
The following agencies and organizations are an important part of the Ombudsman program network.
Administration for Community Living (ACL)/Administration on Aging (AoA)
ACL brings together the efforts and achievements of the Administration on Aging (AoA), the Administration on Intellectual and Developmental Disabilities (AIDD), and the HHS Office on Disability to serve as the Federal agency responsible for increasing access to community supports, while focusing attention and resources on the unique needs of older Americans and people with disabilities across the lifespan. The Administration on Aging (AOA) is the principal agency of the U.S Department of Health and Human Services designated to carry out the provisions of the Older Americans Act of 1965 (OAA), as amended (42 U.S.C.A. § 3001 et seq.).
Director, Office of Long-Term Care Ombudsman Programs: Edwin Walker
Ombudsman Program Specialist: Louise Ryan
ACL website: https://acl.gov/
AoA website: https://acl.gov/about-acl/administration-aging
NORC - The National Long-Term Care Ombudsman Resource Center
NORC provides support, technical assistance, and training to the 53 State Long-Term Care Ombudsman Programs and their statewide networks of almost 600 regional (local) programs. Funded by the Administration on Aging (AoA), the Center is operated by Consumer Voice, The National Consumer Voice for Quality Long-Term Care, in cooperation with the National Association of States United for Aging and Disabilities (NASUAD).
NORC website: www.ltcombudsman.org
NORC email: email@example.com
NASOP - The National Association of State Long-Term Care Ombudsman Programs
NASOP is the membership organization for State Long-Term Care Ombudsmen.
NASOP website: www.nasop.org
NALLTCO - The National Association of Local Long-Term Care Ombudsmen
NALLTCO is the membership organization for local/regional ombudsmen.
NALLTCO website: http://nalltco.weebly.com/
Use this map to find a Long-Term Care Ombudsman Program (LTCOP), Citizen Advocacy Group (CAG), and other long-term care resources in your state or territory. Share a link to our map to help consumers in your state and/or region find your program and other state resources.
If you are with an Ombudsman program and your contact information needs to be updated or you would like to post a volunteer or job opportunity, please email firstname.lastname@example.org.
For additional information on the Ombudsman program visit the About Ombudsmen page on the NORC website.
Read archived issues of NORC Notes here. If you have a question, are not able to find a resource, or want to share training materials or program practices, please email email@example.com.