February 7, 2019
Thank you for attending our webinar!
Thank you for attending the Introduction to the Revised National Ombudsman Reporting System (NORS) webinar on February 5, 2019.
The webinar recording, slides, and other materials are available on the website and below.
After each webinar in the five-part series NORC will send a list of attendees by state to each State Ombudsman. Certificates of Attendance will be provided by GoToWebinar to attendees via email at the conclusion of the series. If you need more information about your attendance, please contact firstname.lastname@example.org.
Since you attended the first webinar you are already registered for the entire series. The next webinar is Wednesday, February 27, 3:00 – 4:30 ET.
View the slides as a PDF and as a PowerPoint with presenter notes.
Table 1: Case Data Components
Table 2: Complaint codes and definitions
Table 3: State Program Information
NORS webpage on the NORC website
- Part I: Case, Complaint, Complainant and Information and Assistance February 27, 2019 3:00 – 4:30 ET
- Part II: Coding Complaints March 19, 2019 3:00 – 4:30 ET
- Part III: Closing the Case – Verification, Referral, and Disposition April 30, 2019 3:00 – 4:30 ET
- Part IV: Activities May 29, 2019 3:00 – 4:30 ET.
Additional information about NORS can be found on the NORC website and archived webinars are located here. Contact email@example.com with questions.