February 20, 2018
CMS Website Features Enforcement Database
The Centers for Medicare & Medicaid Services (CMS) has made available a database with enforcement information. In August 2017, CMS announced the Quality and Certification Oversight Reports (QCOR) website launch in an intiaitive for increased transparency. The QCOR website is meant for providers, suppliers, and stakeholders to have better access to data. The QCOR website launch replaces the previously known Survey and Certification Providing Data Quickly (S&C PDQ) system. S&C PDQ provided summarized survey and certification data, including results of on-site inspections of providers and suppliers. The QCOR site is meant to be more easily accessible. It provides the results of CMS survey and certification activity over the last 10 years. The QCOR website can be accessed at https://qcor.cms.gov.
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Residents' Rights Fact Sheet Now Available in Braille
Newly updated Residents' Rights fact sheets are now available in Braille. These newly updated fact sheets provide essential information on the residents' rights guaranteed by the 1987 Reform Law, now easily accessible for those who are visually impaired. Purchase the braille fact sheet from our online store for $12 (plus shipping and handling).
Residents' Rights fact sheets are also available in English, Spanish, French, Chinese, Korean and Tagalog. Download and print the fact sheets for free from our website or purchase in bulk from our online store.
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New Training Materials on Abuse and Revised Nursing Home Regulations
Consumer Voice and NORC have created several new training materials on the topic of abuse, neglect, exploitation and misappropriation of property. The materials are based on the revised nursing home regulations.
The new materials can be used together as an educational toolkit for training by and for Ombudsman program representatives, for members of resident and family councils, facility in-service training and community education.
- Prezi - A Prezi is a visual storytelling alternative to a PowerPoint presentation. The Abuse, Neglect, Exploitation and Misappropriation of Property Prezi uses the map-like layout to provide information on identifying, preventing and reporting abuse and knowing the signs of abuse. The Prezi is available as a video with a voiceover or as a clickable presentation without the voiceover. Use the script to follow along with the presentation and learn further details on each topic.
- PowerPoint - This PowerPoint can be used for training purposes. The slides include presenter notes and are customizable for state and local information.
- Fact Sheet - This updated fact sheet is an easy-to-use handout with information on the topic.
All materials are available on the Consumer Voice website here and on the NORC website here.
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New Medicare Cards Coming Soon
Beginning in April, the Centers for Medicare & Medicaid Services (CMS) will begin mailing new Medicare cards to all those with Medicare. CMS has several resources with information about the new cards:
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Spotlight on Resources
The Consumer Voice and the National Ombudsman Resource Center (NORC) have a multitude of resources available online covering a wide range of long-term care topics. Visit the Consumer Voice website and the NORC website to explore all the available resources. Take a look at this week's highlighted resource:
The Flu - Flu season is still in full swing. This Consumer Voice fact sheet provides information about the specific dangers of the flu for people receiving long-term care, facts about vaccinations, facilities' responsibilities and information on Medicare coverage.
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In this Issue
CMS Website Features Enforcement Database
Residents' Rights Fact Sheets Now Available in Braille
New Training Materials on Abuse and Revised Nursing Home Regulations
New Medicare Cards Coming Soon
Spotlight on Resources
Calendar of Events
Thursday, February 22: MDT Member Recruitment and Retention: Building Trust and Traction, 2:00pm ET, Webinar from Elder Justice Initiative
Wednesday, March 7: Systems Advocacy: It's More than Legislative Work, 3:00pm ET, Webinar from NORC
Tuesday, March 20: Dementia Care: Person-Centered Care Planning and Practice Recommendations Call, 1:30pm ET, Medicare Learning Network Call
May: Older Americans Month
October 22-24: Consumer Voice Annual Conference, Alexandria, Virginia
Join the conversation and follow us on social media!

Last Week's Most Popular Post:
Tuesday, February 13:
Consumer Voice Executive Director Lori Smetanka and former Ohio State Long-Term Care Ombudsman Beverley Laubert have published an article on emergency preparedness.

Last Week's Most Popular Tweet:
Wednesday, February 14:
Colorado Dept of Health Care Policy and Financing has produced a series of videos that show how people with disabilities experience the healthcare system.
Long-Term Care Resources & News

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