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November 21, 2017

Congratulations to the 2017 Consumer Voice Leadership Award Winners

The Consumer Voice is proud to announce the following recipients of its annual leadership awards.  Each of these individuals and organizations has worked tirelessly to improve quality in long-term care and preserve the rights of individuals receiving care and services.  
Congratulations to this year's award winners! The winners are:

Janet Tulloch Memorial Advocacy Award

Thomas Fonseca, Founder, The Fenwick Foundation
This award honors a citizen advocate, family caregiver or long-term care consumer who has worked directly with and for consumers to improve the lives of long-term care consumers.

Howard Hinds Memorial Award

Elaine Wilson, Ombudsman Manager, SOWEGA Council on Aging
This award honors an individual who has effectively advocated for long-term care consumers on the local level.

Cernoria Johnson Memorial Advocacy Award
Nancy Shaffer, Connecticut State Long-Term Care Ombudsman
This award is presented to someone whose work has had a national impact or is a model for national excellence and who exemplifies accomplishments in his or her chosen field.

Janet Wells Public Policy Leadership Award
Justice in Aging
This award recognizes an individual or organization that has provided exemplary leadership in the public policy field in advancing quality of care and quality of life for residents receiving long-term care services.

Toby S. Edelman Legal Justice Award
Erica Wood, Assistant Director, American Bar Association Commission on Law and Aging
This award honors those who work through or with the legal system and go to extraordinary lengths to achieve justice for long-term care consumers.

Elma Holder Founder's Award
Diane Menio, Executive Director, Center for Advocacy for the Rights and Interests of the Elderly (CARIE)
This lifetime achievement award honors a person whose life work exemplifies leadership in the field of long-term care reform.

Special Lifetime Advocacy Award
Judith Mangum, Consumer Advocate
This award recognizes a special individual who has dedicated his/her life to advocate for quality care and quality of life for long-term care consumers.

Public Service Award
Melanie Hicken and Blake Ellis, Senior Writers, CNN
This award recognizes an individual or organization whose work has profoundly expanded coverage and public understanding of long-term care issues.

Congratulations to all the winners!

For more information about the award recipients, review the 2017 Consumer Voice Conference program.

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Materials Available from 2017 Consumer Voice Conference

Powerpoints, handouts and copies of remarks are now available from sessions at the 2017 Consumer Voice Conference.  Find session materials here, and access the full program book here.  Materials will continue to be updated as they are received.

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Eldercare Locator Report Shows Transportation and HCBS Are Top Consumer Needs

The Eldercare Locator has published a report entitled "Making Connections: Consumer Needs in an Aging America."  The Eldercare Locator is a national information and referral service funded by the Administration for Community Living and administered by n4a.  Requests to the Eldercare Locator serve as key indicators of consumer needs and trends for older adults across the country.  The recent report analyzed more than than 308,000 calls made to the Eldercare Locator in 2016 and showed that transportation and home and community-based services were the top consumer needs.  The report also showed that requests for assistance with issues related to elder abuse nearly tripled compared to 2014.  View the report here, and visit the Eldercare Locator and www.eldercare.gov.

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Symposium on Community-Based Long-Term Services and Supports

Altarum's Center for Elder Care and Advanced Illness is holding a symposium on Tuesday, December 5th from 9:00am - 1:30pm ET entitled "It Takes YOUR Community."  This symposium will provide tools to advocate and plan community-based health and long-term services and supports for the challenges for a growing population of older adults. 

Speakers include: Mary Lazare, Administration for Community Living Principal Deputy Administrator, and Mike Nardone, Director of Disabled and Elderly Health Programs at Centers for Medicare and Medicaid Services, who will provide key perspectives on the role of the federal government in supporting community-anchored care; Sandy Markwood, CEO of the National Association of Area Agencies on Aging, who will lead a discussion on how selected communities are currently providing long-term services and supports; and Robert Jenkens, National Cooperative Bank, who will share tips on securing funding for community-anchored eldercare systems. 

The symposium is open to anyone involved in addressing the needs of the growing elder population at the policy and grassroots level, including congressional staff, federal officials, state officials, foundations, nonprofit organizations, local support agencies, and other stakeholders.  Attend in person in Washington, DC or via webcast.  Register and find more information here.

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Spotlight on Resources

The Consumer Voice and the National Ombudsman Resource Center (NORC) have a multitude of resources available online covering a wide range of long-term care topics.  Visit the Consumer Voice website and the NORC website to explore all the available resources.  Take a look at this week's highlighted resource:

Forced Arbitration Agreements in Long-Term Care Facility Admission Contracts - This Consumer Voice issue page contains information on forced pre-dispute arbitration agreements and the dangers they pose to long-term care consumers.

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In this Issue

Congratulations to the 2017 Consumer Voice Leadership Award Winners

Materials Available from 2017 Consumer Voice Conference

Eldercare Locator Shows Transportation and HCBS Are Top Consumer Needs

Symposium on Community-Based Long-Term Services and Supports

Spotlight on Resources

Combined Federal Campaign


Thank you for your support!

Calendar of Events

Tuesday, November 28: When Nursing Homes Close: What You Can Do, 2:00pm ET, Consumer Voice webinar

Tuesday, December 5: It Takes YOUR Community, 9:00am - 1:30pm ET, Altarum's Center for Elder Care and Advanced Illness Symposium, Attend in-person in Washington, DC or via webcast

Wednesday, December 6: Defending Evictions from Nursing Homes and Assisted Living Facilities, 2:00pm ET, Webinar from National Center on Law & Elder Rights

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Last Week's Most Popular Post:

Friday, November 17:
Forced pre-dispute arbitration agreements are unfair.  Here's just one example why...

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Friday, November 17:

Forced pre-dispute arbitration agreements are unfair.  Here's just one example why...

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The Voice is a weekly e-newsletter, published by the National Consumer Voice for Quality Long-Term Care. If you do not wish to continue receiving this publication, please unsubscribe below. Your contributions and comments are welcome and should be sent to info@theconsumervoice.org. Copyright © 2017.

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Consumer Voice is the leading national voice representing consumers in issues related to long-term care, helping to ensure that consumers are empowered to advocate for themselves. We are a primary source of information and tools for consumers, families, caregivers, advocates and ombudsmen to help ensure quality care for the individual. Consumer Voice's mission is to represent consumers at the national level for quality long-term care, services and supports.

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