Spread the word » Facebook Twitter

August 31, 2016

Regular Registration for Consumer Voice Conference Ends October 1

Regular registration for the Consumer Voice Annual Conference ends in one month!  Visit our website for a newly updated preliminary agenda. Conference highlights include:

  • Pre-conference Intensives: There will be two pre-conference intensives held on Wednesday, November 2 from 1:00-4:00pm - "Striking a Balance: LTC Residents' Sexual Rights and Diminished Capacity" and "The ABCs of the LTCOP for Ombudsmen." They are each $60.00 and will be held concurrently. Read descriptions for each session here. You can register for the intensives on the conference registration form.
  • Awards Luncheon: Based on your nominations the Consumer Voice recognizes people who have demonstrated an exceptional commitment to improving the lives of long-term care consumers.
  • Resident Empowerment Luncheon: This will be a great opportunity to interact with residents and consumers. As well as a time for residents to share their voice.  The luncheon will feature our special guest speaker Eddie Gonzalez from StoryCorp, an organization which "preserves and shares humanity's stories in order to build connections between people and create a more just and compassionate world." StoryCorp believes that everyone's stories matter and that to increase cultural understanding and build bonds between people, we need to remind one another of our shared humanity and teach the value of listening.
Already registered for the conference? Great! We can't wait to see you there.  Be sure you have booked your hotel room by October 4th to get the special conference rate.  For more information about the hotel and how to book your room, click here.

Back to Top

Register for the Obtaining Quality Care Webinar

Join us Tuesday, September 13, 2:00pm – 3:00pm ET for "Obtaining Quality Care for Residents with Dementia," the next webinar in our series.

When the needs of residents living with dementia are met, incidences of resident stress are significantly reduced.  Practicing person-centered approaches and interventions increase the likelihood that the message being communicated by the resident will actually be heard and addressed, leading to better outcomes and more satisfaction for the resident.  This webinar presents successful person-centered strategies that lead to quality care for residents with dementia.

Register Now!

Presenter: Jonathan Evans, MD

Jonathan Evans MD, MPH, CMD is Immediate Past - President of AMDA – The Society for Post-Acute and Long-Term Care Medicine. Jonathan graduated from Mayo Medical School in 1989. He completed Internal Medicine Residency training and Geriatric Medicine training at Mayo and from 1994 to 2000 was a staff physician and Associate Professor of Medicine at Mayo Clinic until 2000. In 2000, he received a Bush Medical Fellows award and pursued a Masters of Public Health degree at the University of Minnesota. He is board certified in Internal Medicine, Geriatric Medicine, and Hospice and Palliative Medicine. From 2001 to 2009, Dr. Evans was Head of Geriatric and Palliative Medicine and the Geriatric Medicine Fellowship Training Program director at the University of Virginia. In 2009, he was full-time long-term care physician in Charlottesville, Virginia, and in 2012 was appointed Corporate Medical Director for Life Care Centers of America in 2012 directing the programs, policies and personnel of the clinical services department of Life Care and its support of all facilities.

The webinar is $65 (includes live webinar and webinar recording that can be watched/shown as many times as you'd like).  Interested in all of our webinars? Purchase the three webinar series for a discounted price and receive the recording from our first webinar - "Preventing Avoidable Hospitalizations" - and registration for this webinar on September 13th and the following webinar "Piecing Together Quality Long-Term Care" on October 11th.

Consumer Voice Members receive a 10% discount.  Email info@theconsumervoice.org for the discount code.

Back to Top

What do you have planned for Residents' Rights Month 2016?

Residents' Rights Month begins in one month!  What kinds of events and programs do you have planned?  Find ideas for general residents' rights activities and activities specific to this year's theme - My Vote Matters - on our website.  Please send us details and photos of your events to be posted on our website and on social media.  Email info@theconsumervoice.org.  Plus, check out the many available resources on residents' and consumers' voting rights on the RRM webpage and on our new voting rights issue page.

Reminder: The Resident's Voice Challenge ends on September 15th.  Submit your entries now!

Back to Top

CFPB Releases Report On How Community Partnerships Can Help Fight Elder Financial Abuse

The Consumer Financial Protection Bureau released a report about counties around the country who have developed community-based efforts to prevent, detect and respond to elder financial exploitation.  Strong collaboration among community stakeholders - like financial institutions, adult protective services, and law enforcement - can be an effective way to protect older residents from financial exploitation.  CFPB's Director Richard Cordray said, "Hundreds of counties have developed a community-based approach to protect their seniors and retirees from financial exploitation. We’ve learned that an ‘all hands on deck’ strategy can be very effective to fight elder financial fraud. Our new guide and recommendations can help more community stakeholders build these very helpful networks to pool information, expertise, and resources in addressing this growing crisis.”

Read the report here.

In addition to the report, CFPB also created a resource guide and best practices to help other communities create their own protection partnerships to fight elder financial abuse.  View the resource guide here.

Back to Top

Pioneer Network Toolkits on Dining Best Practices

Pioneer Network's Just In Time Toolkits: Recipes for Dining Transformation provide resources for self-directed, individualized care for resident dining experiences. These resources provide tips on implementation, identify relevant regulations and highlight best practices.  The Getting Started resources emphasize core practices of choice, relationships and creating home.  Dining resources explore supportive practices that maintain the core principles.  Find the toolkits here.

Back to Top

Spotlight on Educational Resources

The Consumer Voice and the National Ombudsman Resource Center (NORC) have a multitude of resources available online covering a wide range of long-term care topics.  Visit the Consumer Voice website and the NORC website to explore all the available resources.  Take a look at this week's highlighted resource:

Abuse, Neglect and Exploitation in Long-Term Care Facilities - This issue page from NORC provides resources available for ombudsmen, ombudsmen best practice, reports on elder abuse and information to share with consumers.

Back to Top

In this Issue

Regular Registration for Consumer Voice Conference Ends October 1

Register for the Obtaining Quality Care Webinar

What do you have planned for Residents' Rights Month 2016?

CFPB Releases Report on How Community Partnerships Can Help Fight Elder Financial Abuse

Pioneer Network Toolkits on Dining Best Pracitces

Spotlight on Educational Resources

Combined Federal Campaign


Thank you for your support!

Join the Resident's Voice Challenge by September 15th

As we approach the presidential election in November, Americans are talking about the candidates and issues.  Are residents engaged?
Get them started discussing politics and voting by participating in the Resident's Voice Challenge

Residents are encouraged to imagine they are running for "Resident President" and to discuss what types of changes they would make or issues that are important to them.   Submissions are due September 15th!

We've made it easy to participate with the My Vote Matters Toolkit which includes instructions and everything you need to get your residents engaged in the discussion! You can also check out some of the other voting/election-related products in our online store.

Calendar of Events

August: National Immunization Awareness Month

Tuesday, September 13: Obtaining Quality Care for Residents with Dementia, 2:00pm ET, Webinar from Consumer Voice

October: My Vote Matters, Residents' Rights Month 2016

Tuesday, October 11: Piecing Together Quality Long-Term Care, 2:00pm ET, Webinar from Consumer Voice

November 2-5, 2016: Consumer Voice 40th Annual Conference, Arlington, VA

Join the conversation and follow us on social media!

Last Week's Most Popular Post:

Tuesday, August 23:
The Administration on Aging has announced $2.2 million in grants to assist 13 state Adult Protective Services systems in addresssing abuse of older adults and individuals with disabilities.

Last Week's Most Popular Tweet:

Friday, August
CMS Increases Mandatory Enforcement to Protect Nursing Home Residents

Long-Term Care Resources & News

Read past issues of The Voice here.

Support the Consumer Voice While You Shop Online

About The Voice

The Voice is a weekly e-newsletter, published by the National Consumer Voice for Quality Long-Term Care. If you do not wish to continue receiving this publication, please unsubscribe below. Your contributions and comments are welcome and should be sent to info@theconsumervoice.org. Copyright © 2016.

If you did not receive The Voice through a subscription, but would like to join our mailing list to receive future issues, click here.

Consumer Voice is the leading national voice representing consumers in issues related to long-term care, helping to ensure that consumers are empowered to advocate for themselves. We are a primary source of information and tools for consumers, families, caregivers, advocates and ombudsmen to help ensure quality care for the individual. Consumer Voice's mission is to represent consumers at the national level for quality long-term care, services and supports.

Click here to unsubscribe