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July 19,2016

Early Bird Registration for Consumer Voice Annual Conference Ends July 31

What can you expect at the 2016 Consumer Voice Conference?

  • Plenary and workshop sessions address the latest issues affecting long-term care consumers
  • Hear from key federal and state experts about important policy initiatives and best practices
  • Network with your peers from around the country

Attended by ombudsmen and consumer advocates, residents, family members, attorneys, policy experts, and more - don't miss this important event!

Lively and engaging sessions will include the following topics:

  • Supported Decision-Making in life care and advanced care planning
  • New standards of care for people with dementia at home and in assisted living
  • Culture Change: Progress, Pitfalls, and Possibilities
  • Developing and Managing a LTC Ombudsman Volunteer Program
  • Transitioning from  Institutional Care to HCBS
  • Supporting LGBT Older Adults in Residential Communities
  • Best practices for protecting residents and reducing transfer trauma due to nursing home closures
  • ... and much more!

The early bird registration rate ends July 31st.  Register Now!

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Webinar for Consumer Advocates on Preventing Avoidable Hospitalizations

Preventing avoidable hospitalizations starts with early recognition of a slowly developing medical condition, and then escalation of care whereby nursing home staff practice at the top of their license. Through this webinar you will learn about the early indicators of preventable conditions and effective interventions, and the management systems and practices needed to implement them.

Expert presenters are Marcia K. Flesner, PhD, RN, Sinclair School of Nursing, University of Missouri and Barbara Frank, B&F Consulting.  The webinar will be held on Tuesday, August 9, 2:00pm – 3:00pm ET.   Cost is $65, or register for all three of Consumer Voice's webinar series at a discount.

Register now.

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Senator Grassley Introduces Elder Abuse Prevention and Prosecution Act

Last week, Senator Charles Grassley (R-IA) introduced the Elder Abuse Prevention and Prosecution Act (S. 3270).  The legislation was prompted by a Senate Judiciary Committee hearing held last month.  The Elder Justice Coalition offered its support of the bill.  National Coordinator of the Coalition Bob Blancato said "It goes after the problem with three solutions in mind--to ensure prosecution of those perpetrating scams, improve our data collection so we better know the extent of the problem, and provide for enhanced prevention programs and activities to avert future victimization."  Read the text of the bill here and read a section-by-section summary here.

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Toolkit for Long-Term Care Employers on Preventing the Flu

Now is the time to start planning for the flu season this fall.  The U.S. Department of Health and Human Services, National Vaccine Program Office and the CDC partnered to create an online toolkit to help administrators in long-term care facilities launch successful influenza vaccination programs among their staff as an integral part of their influenza infection prevention plans. This web based toolkit provides an up to date repository of actionable and useful resources including educational materials, easy to download campaign resources, and a variety of guidance documents to help your facility do all it can to protect its staff and residents from influenza infection.  Access the toolkit here.

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Are Your Residents Talking About the Election?

The whole country is talking about the Presidential Election.  Are residents in your area discussing it too?  Voting is one of our most important civic responsibilities, and we want to encourage continued engagement by residents in voting and in election debate.
What can be done to help residents and other long-term care consumers exercise this right? What kind of assistance do they need? Getting registered? Getting to the polls? Filing an absentee ballot?  Visit Consumer Voice's website for resources on helping residents vote.

Residents can also be engaged in the election process by having an opportunity to talk about the issues important to them - both related to their daily life in the long-term care facility, to their community, and to society at large. What issues would they like the Presidential candidates to make priorities? If they were running for Office, what issues would be on their platform?  Get them started in discussions with their peers in the facility by inviting them to share their views. Be prepared with the My Vote Matters toolkit.

Are you holding events to promote residents' right to vote and participate politically?  Send photos and details on the event to info@theconsumervoice.org.

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Reminder: Consumer Voice Leadership Awards Nominations Due This Friday

Visit our website for additional information about the awards and nomination process.

There are 3 easy steps to submit a nomination!

  1. Review the award categories and criteria.
  2. Complete the nomination form via SurveyMonkey.
  3. Submit a letter of recommendation.

Individual and group members of the Consumer Voice may nominate people for an award. Awards will be presented at our 40th Annual Conference, November 2-5, 2016, in Arlington, Virginia.
Contact us if you have any questions.

Nominations are due this Friday, July 22.

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Spotlight on Educational Resources

The Consumer Voice and the National Ombudsman Resource Center (NORC) have a multitude of resources available online covering a wide range of long-term care topics.  Visit the Consumer Voice website and the NORC website to explore all the available resources.  Take a look at this week's highlighted resource:

Voting Rights - This Consumer Voice issue page provides fact sheets and resources on voting issues including resources for ombudsmen and information for voters with disabilities.

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In this Issue

Early Bird Registration for Consumer Voice Annual Conference Ends July 31

Webinar for Consumer Advocates on Preventing Avoidable Hospitalizations

Senator Grassley Introduces Elder Abuse Prevention and Prosecution Act

Toolkit for Long-Term Care Employers on Preventing the Flu

Are Your Residents Talking About the Election?

Reminder: Consumer Voice Leadership Awards Nominations Due This Friday

Spotlight on Educational Resources

Combined Federal Campaign


Thank you for your support!

Residents' Rights Month 2016

Find more information on our website.

Join the Resident's Voice Challenge!

Calendar of Events

Sunday, July 31: Last day to register for Consumer Voice Annual Conference at early discounted rate

Tuesday, August 9: Preventing Avoidable Hospitalizations: A Primer for Consumer Advocates, 2:00pm ET, Webinar from Consumer Voice

Tuesday, September 13: Obtaining Quality Care for Residents with Dementia, 2:00pm ET, Webinar from Consumer Voice

October: My Vote Matters, Residents' Rights Month 2016

Tuesday, October 11: Piecing Together Quality Long-Term Care, 2:00pm ET, Webinar from Consumer Voice

November 2-5, 2016: Consumer Voice 40th Annual Conference, Arlington, VA

Join the conversation and follow us on social media!

Last Week's Most Popular Post:

Wednesday, July 13:
A recent New York Times article highlights sexual expression and intimacy in nursing homes.

Last Week's Most Popular Tweet:

Tuesday, July 12
No one should return to the hospital for an avoidable reason, check out the first in our webinar series for tips

Long-Term Care Resources & News

Read past issues of The Voice here.

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About The Voice

The Voice is a weekly e-newsletter, published by the National Consumer Voice for Quality Long-Term Care. If you do not wish to continue receiving this publication, please unsubscribe below. Your contributions and comments are welcome and should be sent to info@theconsumervoice.org. Copyright © 2016.

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Consumer Voice is the leading national voice representing consumers in issues related to long-term care, helping to ensure that consumers are empowered to advocate for themselves. We are a primary source of information and tools for consumers, families, caregivers, advocates and ombudsmen to help ensure quality care for the individual. Consumer Voice's mission is to represent consumers at the national level for quality long-term care, services and supports.

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