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January 19, 2016

Register Now: Resident-to-Resident Mistreatment Webinar

Resident-to-Resident Elder Mistreatment in Nursing Homes: Findings from the First Prevalence Study
Tuesday, February 2, 2016 3:00-4:30 ET

Join us for a webinar hosted by Consumer Voice in collaboration with the National Center on Elder Abuse (NCEA) to discuss the prevalence of resident-to-resident mistreatment and learn how to identify, prevent, and respond to these incidents.

Dr. Karl Pillemer, Director, Bronfenbrenner Center for Translational Research, Hazel E. Reed Professor in the Department of Human Development, Professor of Gerontology in Medicine at the Weill Cornell Medical College, will share findings, recommendations, and best practices from his research regarding the prevalence and reporting of resident-to-resident elder mistreatment in nursing facilities.
Following Dr. Pillemer’s presentation Consumer Voice staff will share resources regarding resident-to-resident mistreatment and advocacy tips and strategies to increase awareness of these incidents, ensure the safety of all residents, and demonstrate how individualized care is critical to preventing and responding to resident-to-resident mistreatment.

Click here to register today!

If you have any questions, please contact info@theconsumervoice.org.

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Center on Medicare Advocacy Alert on "Discharge" from a Skilled Nursing Facility

A recently published alert from the Center on Medicare Advocacy covered residents' rights when they are "discharged" from a skilled nursing facility.  Skilled nursing facilities (SNFs) often tell Medicare beneficiaries and their families that they intend to “discharge” a Medicare beneficiary because Medicare will not pay for the beneficiary’s stay under either Part A (traditional Medicare) or Part C (Medicare Advantage).  Such a statement unfortunately misleads many beneficiaries into incorrectly believing not only that Medicare has decided that it will not pay for the stay, but also that a SNF can evict a resident from the facility if it concludes that Medicare is unlikely to pay for the resident’s stay.  The truth is that when a SNF tells a beneficiary that he or she is “discharged,” (1) at that point, Medicare has not yet made any determination about coverage; and (2) a resident cannot be evicted solely because Medicare will not pay for the stay.

The alert provides information on Medicare coverage rules,  standard appeal, and the Nursing Home Reform Law.  Read the full alert here.

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Consumer Voice Moving Sale Ends Next Monday!

Consumer Voice will be moving to new office space in early February, and we are looking to reduce our inventory! All items in our store will be 25% off when you use the discount code MOVING25. Sale will end January 25th.

Shop our store by clicking here!

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Additional Resources on State Adult Protective Services Laws

The National Center on Elder Abuse has shared additional resources to help clarify the variation of state adult protective services (APS) laws.  The Center for Excellence in Elder Law and the Elder Consumer Protection Program at Stetson University College of Law produces statutory monitoring and update materials for professional and public use regarding consumer protection, adult protection, elevated crimes, and mandatory reporting for each U.S. state and territory. Guides that provide a compilation of statutes for each U.S. state and territory are available for download on the Statutory Updates Page.

Read the blog post: APS 101: What to Expect When Working with Adult Protective Services.

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Protests from Residents and Community Stop Assisted Living Facility Closure

A recent article from KEZI.com reported that the Wiley Creek Community assisted living facility in Sweet Home, Oregon will close.  Samaritan Health Services, the owner of the facility, planned to close the facility to turn it into a drug and alcohol treatment facility.  Residents of the facility opposed being displaced from their home, and a petition on change.org was started to stop the closure.  The petition surpassed its goal of 1,500 signatures, receiving 1,580 sign-ons.  The protest was successful, and on Friday, Samaritan Health Services announced it would continue to operate the Wiley Creek Community as an independent living facility.

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Spotlight on Educational Resources

The Consumer Voice and the National Ombudsman Resource Center (NORC) have a multitude of resources available online covering a wide range of long-term care topics.  Visit the Consumer Voice website and the NORC website to explore all the available resources.  Take a look at this week's highlighted resource:

Preserving Access to Civil Justice for Long-Term Care Consumers - This page contains information on tort reform and how it would harm long-term care consumers' access to civil justice.

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In this Issue

Register Now: Resident-to-Resident Mistreatment Webinar

Center on Medicare Advocacy Alert on "Discharge" from Skilled Nursing Facility

Consumer Voice Moving Sale Ends Next Monday!

Additional Resources on State Adult Protective Services Laws

Protests from Residents and Community Stops Assisted Living Facility Closure

Spotlight on Educational Resources

Combined Federal Campaign


Thank you for your support!

Get Your CARE Matters Buttons and Wristbands

CARE Matters wristbands and buttons are sold in packs of 20, 50 and 100.  See the Consumer Voice online store for more information.  Use discount code: MOVING25 until January 25th to get 25% off!

Calendar of Events

Thursday, January 21: Legal Remedies to Financial Exploitation of Property: Let's Get Grandpa's House Back!, 2:00pm ET, Webinar in a series of the National Elder Rights Training Project/Elder Abuse Prevention webinars for the National Legal Resource Center

Tuesday, February 2: Resident-to-Resident Elder Mistreatment in Nursing Homes: Findings from the First Prevalence Study, 3:00pm ET, Webinar from Consumer Voice in collaboration with NCEA

November 2-5, 2016: Consumer Voice 40th Annual Conference, Arlington, VA

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Friday, January 15:
Save the Date - Resident-to-Resident Elder Mistreatment in Nursing Homes: Findings from the First Prevalence Study

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Friday, January 15
Save the date - Feb. 2nd at 3pm ET - Webinar on Resident-to-Resident Elder Mistreatment

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About The Voice

The Voice is a weekly e-newsletter, published by the National Consumer Voice for Quality Long-Term Care. If you do not wish to continue receiving this publication, please unsubscribe below. Your contributions and comments are welcome and should be sent to info@theconsumervoice.org. Copyright © 2016.

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Consumer Voice is the leading national voice representing consumers in issues related to long-term care, helping to ensure that consumers are empowered to advocate for themselves. We are a primary source of information and tools for consumers, families, caregivers, advocates and ombudsmen to help ensure quality care for the individual. Consumer Voice's mission is to represent consumers at the national level for quality long-term care, services and supports.

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