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December 15, 2015

Materials Now Available from 2015 Consumer Voice Annual Conference

Materials are now available from our 39th Annual Conference in November.  Visit our website for Powerpoint presentations from all of the plenaries and sessions.  Plus, find information on conference sponsors, Leadership Award winners, an electronic copy of the conference program book, and photos from the conference.  Thank you for all who attended this year! Save the date for next year's conference - November 2-5, 2016 in Arlington, VA.

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Shop the Consumer Voice Store for Holiday Gifts

The Consumer Voice online store features many great gifts. Shop the store for holiday gifts for volunteers, residents, family, friends, colleagues and other advocates!

40 Words of Wisdom - $14

40 Words of Wisdom is a unique keepsake book featuring written entries and artwork created by long-term care residents around the nation sharing their words of wisdom, thoughts on care and creativity.

I Love Residents' Rights Bumper Stickers - Pack of 5 $10, Pack of 10 $20

Consumer Voice T-shirt - $25, Available in sizes S,M, XL

Plus, don't forget about our great resources available in the store like the "Put a STOP to Poor Care" Brochure and Emergency Preparedness Kits for Long-Term Care Ombudsmen.

Consumer Voice members receive a 10% discount.  For bulk orders of 25 or more, contact info@theconsumervoice.org.

Also, remember to use AmazonSmile when you're doing your holiday shopping online.  Just click this link before you start shopping on Amazon or look for "NCCNHR" at smile.amazon.com.

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Association of Rehabilitation Nurses Brochure and Website for Consumers on Rehabilitation Care

The Association of Rehabilitation Nurses (ARN) have created a brochure entitled "Making the Right Decision for Rehabilitation Care" for family members or consumers who are transitioning to rehabilitation care after being hospitalized. The brochure provides information on inpatient rehabilitation care options and home-based rehabilitation care options.   It clarifies the types of care provided in each and which healthcare team member provides it.  View the brochure here.

ARN also provides a website just for consumers considering or in rehab, RestartRecovery.org.  The site provides resources for consumers about participating in rehabilitation, transitions, financial and legal concerns, and more.

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New Website on Training Resources on Elder Abuse

The National Center on Elder Abuse and the Department of Family Medicine and Geriatrics at the University of Southern California has launched the Training Resources on Elder Abuse (TREA) website.  The site is a searchable database of elder abuse related training materials. TREA features a variety of materials and resources created by organizations throughout the country, including a library of videos appropriate for training purposes.  Access the site here.

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Fact Sheet on Medicare and End-of-Life Issues

A new fact sheet created by the Henry J. Kaiser Family Foundation provides 10 FAQs on Medicare in end-of-life issues. The information helps explain the coverage that is offered, changes to be made in the future, and cost. In addition, these FAQs describe recent relevant rules released by the Administration and additional proposals from Congress regarding advance care planning and care for people with serious and terminal illness. View the fact sheet here.

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Visiting Residents or Elderly Loved Ones Over the Holidays?

The National Center for Elder Abuse published a helpful fact sheet, Home for the Holidays, that can be used for assessing what your loved one might need to safely age at home.

The NYC Elder Abuse Center's blog post reviews the special support needed for victims of abuse during the holidays - Supporting Victims and Families Through the Holidays: Tips for Professionals.

Consumer Voice has provided a fact sheet, Tips for Visiting a Resident, to help family and friends support and assess a resident's care during a visit.

Plus, NORC's Medicaid Therapeutic Leave fact sheet may be helpful when determining if a resident can leave their nursing home for overnight visits.

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Spotlight on Educational Resources

The Consumer Voice and the National Ombudsman Resource Center (NORC) have a multitude of resources available online covering a wide range of long-term care topics.  Visit the Consumer Voice website and the NORC website to explore all the available resources.  Take a look at this week's highlighted resource:

Financial Exploitation - This Consumer Voice webpage provides tips and tools for preventing and responding to financial exploitation including a webinar and fact sheets for assisted living facilities and nursing homes.

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In this Issue

Materials Now Available from 2015 Consumer Voice Annual Conference

Shop the Consumer Voice Store for Holiday Gifts

Association of Rehabilitation Nurses  Brochure and Website for Consumers on Rehabilitation Care

New Website on Training Resources on Elder Abuse

Fact Sheet on Medicare and End-of-Life Issues

Visiting Residents or Elderly Loved Ones Over the Holidays?

Spotlight on Educational Resources

Combined Federal Campaign


Thank you for your support!

Get Your CARE Matters Buttons and Wristbands

CARE Matters wristbands and buttons are sold in packs of 20, 50 and 100.  See the Consumer Voice online store for more information.

Calendar of Events

Wednesday, December 16: Hospital Care and Dementia: A Tough Mix, 2pm ET, Free webinar from Cognitive Solutions LLC

Thursday, December 17: Assisted Living: State Strategies for Meeting Residents' Health Care Needs, 2pm ET, Webinar from Justice in Aging

Wednesday, January 6: Hospital Care and Dementia: A Tough Mix, 2pm ET, Free webinar from Cognitive Solutions LLC (Repeat of Dec. 16th)

November 2-5, 2016: Consumer Voice 40th Annual Conference, Arlington, VA

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Visiting elderly loved ones over the holidays? Share the Home for the Holidays fact sheet.

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About The Voice

The Voice is a weekly e-newsletter, published by the National Consumer Voice for Quality Long-Term Care. If you do not wish to continue receiving this publication, please unsubscribe below. Your contributions and comments are welcome and should be sent to info@theconsumervoice.org. Copyright © 2015.

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Consumer Voice is the leading national voice representing consumers in issues related to long-term care, helping to ensure that consumers are empowered to advocate for themselves. We are a primary source of information and tools for consumers, families, caregivers, advocates and ombudsmen to help ensure quality care for the individual. Consumer Voice's mission is to represent consumers at the national level for quality long-term care, services and supports.

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