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The National Consumer Voice for Quality Long-Term Care

March 25, 2014

University of Iowa School of Social Work Upcoming Free Webinars - Open to All

The University of Iowa School of Social Work is holding several upcoming sessions targeted to practicing nursing home social workers and social services staff members.

Upcoming Webinars:

March 27 Stages of Dementia 4:00pm - 5:15pm EST
Lisa Gwyther and Ann Wyatt, two nationally known social work leaders who have contributed to improving the care of persons with dementia, will present an overview of dementia, including the key concepts of family members at each stage, and how social workers can support both the person with dementia and the family.

April 3 Grievances: Accepting and Managing Complaints in the Nursing Home 2:00pm - 3:15pm EST
Page Hector, nursing home consultant and social worker, will share her insights and experiences related to how to effectively anticipate, avoid (when possible), and address complaints.

Register for the FREE webinars here. Share these events with nursing home staff!

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NSCLC Webinar - Consumer Protection in MLTSS: Good (and Not-So-Good) Enrollment and Disenrollment Practices

The National Senior Citizens Law Center is holding a webinar (the second in a series based on the Advocate's Library of Managed Long-Term Services and Supports Contract Provisions) that will examine and discuss how states handle enrollment to and disenrollment from Medicaid managed care long-term services and supports (MLTSS) plans.  This webinar will help advocates work more effectively with their states to design new or improve existing MLTSS programs.

Consumer Protection in MLTSS: Good (and Not-So-Good) Enrollment and Disenrollment Practices
Monday, March 31, 2014
2:00pm EST

Register now.

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Alzheimer's Association 2014 Report Released

The Alzheimer's Association released the 2014 Alzheimer's Disease Facts and Figures report last week.  The report reveals startling statistics on the ever-growing impact of Alzheimer's disease on our nation, including new information on growing death rates, the cost of the disease and the disproportionate burden of Alzheimer's disease on women.  Read the report.

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National Crime Prevention Council Holding One-Day Virtual Event

The National Crime Prevention Council in association with the Bureau of Justice is holding a free, one-day virtual event entitled "Safety in the Golden Years."  The online conference on April 10th will bring together leaders and experts to help law enforcement, crime prevention and victim service providers, community leaders, seniors, relatives, caregivers and other interested community members recognize and respond to elder abuse and senior fraud.  Register now.

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National Consumer Law Center Webinar on Nursing Home Admission Agreements

The National Consumer Law Center is holding a webinar on April 2nd at 2:00pm EST entitled "Nursing Home Admission Agreements: A Discussion of the Unfair Terms in the Agreements Presented to Elders."  This webinar focuses on nursing home admissions agreements, identifying the terms that elders and their advocates should be most wary of and explaining the protections that some states afford against enforcement of some of these terms.  The webinar will cover a range of issues, but it will focus on arbitration clauses, attempts to hold family members liable for a resident's bills, puported waivers of a facility's liability and improper grounds for eviction.  Register for this free webinar now.

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CMS Toolkit on Recent Home and Community-Based Service Regulations

The Centers for Medicare & Medicaid Services (CMS) recently shared a toolkit to assist states in complying with new requirements in the recently published home and community-based service regulations.  The toolkit is for State Medicaid Agencies, Operating Agencies and other stakeholders. View the toolkit.

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National Volunteer Week Resources

National Volunteer Week, a Points of Light event, is April 6-12 and the theme is "Celebrate Service." This year is the 40th anniversary of National Volunteer Week. The National Volunteer Week 2014 Marketing Resource Guide and downloadable logos are available on the Points of Light website (under “2014 Links/Resources”) The Resource Guide includes media outreach tips, social media tips, press release and media advisory templates and additional information to help promote National Volunteer Week and recognize your volunteers.

For examples of volunteer recognition events, awards and outreach from local and state long-term care ombudsman programs (LTCOPs) visit the NORC website and learn about free or low-cost recognition ideas in the Volunteer Management Network enewsletter (other editions available here).

National Volunteer Week is an excellent time to recognize current volunteer activities and recruit new volunteers. Tips for marketing and recruiting LTCO volunteers are available on the NORC website.

Please let us know how you are celebrating National Volunteer Week and recognizing volunteers.

About The Gazette

The Gazette is a weekly e-newsletter, published by the National Consumer Voice for Quality Long-Term Care and the National Long-Term Care Ombudsman Resource Center. If you do not wish to continue receiving this publication, please unsubscribe. Your contributions and comments are welcome and should be sent to info@theconsumervoice.org. Copyright © 2014.

The Consumer Voice is the leading national voice representing consumers in issues related to long-term care, helping to ensure that consumers are empowered to advocate for themselves. We are a primary source of information and tools for consumers, families, caregivers, advocates and ombudsmen to help ensure quality care for the individual. The Consumer Voice's mission is to represent consumers at the national level for quality long-term care, services and supports.

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National Consumer Voice for Quality Long-Term Care - 1001 Connecticut Avenue, NW, Suite 425 - Washington, DC 20036 - telephone: (202) 332-2275 - fax: (202) 332-2949 - info@theconsumervoice.org