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The National Consumer Voice for Quality Long-Term Care

January 17, 2011

Don't Miss Two Great Resources from the Consumer Voice!

Check out some of the Consumer Voice's resources!

Piecing Together Quality Long-Term Care: A Consumer's Guide to Choices and Advocacy educates people with disabilities and older adults about their options for long-term services and supports and empowers consumers to be self-advocates for quality long-term care. The guide includes tips from consumers as well as information and resources to assist people currently living in nursing homes to move back into the community.

Also, don't miss
Restraints: The Exception, Not the Rule.  This resource guide is designed to introduce nursing home residents, their families and friends to care practices that make the use of restraints "the exception, not the rule."
Included is information on how to recognize and ask for good care that helps residents regain function and as much independence as possible.

Both of these great publications are available for a nominal fee!

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Ombudsman Advocacy and Culture Change Webinar Materials - Available Now!

On January 10, 2012, NORC hosted a webinar titled “Ombudsman Advocacy and Culture Change: Achieving Resident-Directed Care in Daily Advocacy” to demonstrate how long-term care ombudsmen can promote culture change practices at both the individual and systemic level during daily advocacy and complaint resolution. The webinar reviewed tips for ombudsman advocacy, discussed the role of the ombudsman in culture change and examined two case studies.

To access the materials, click here.

If you have any questions or need additional information, please contact Amity Overall-Laib at aoveralllaib@theconsumervoice.org.

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Opportunity for Home Care Consumers to Share Their Experience and Help Improve Home Care

The Consumer Voice is working with several organizations across the country to improve the quality of home care in California, New Mexico, Ohio, Vermont and Virginia. To do this, we are interviewing home care consumers who are assisted by paid caregivers. If you are a home care consumer interested in participating in a short (30 minute interview), or if you know a consumer who might be interested, please contact Alia Murphy at amurphy@theconsumervoice.org or 202-332-2275, ext. 222.

We are also looking for volunteers to conduct interviews and/or focus groups with consumers; please contact Alia if you are interested in participating. This is an amazing opportunity to help the Consumer Voice improve the quality of home care across the nation!

Additional information about interviews and the overall program can be found on the Consumer Voice website.

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National Healthcare Decisions Day is April 16, 2012

The fifth annual National Healthcare Decisions Day (NHDD) is April 16, 2012 and seeks to inspire, educate and empower the public and providers about the importance of advance care planning. There is no cost to participate in NHDD and there are many ways you can get involved, including pointing out existing resources about advance care planning, planning a continuing education event; contacting your local bar association for a volunteer speaker; and holding an event for the public at a non-healthcare venue like a library, religious venue or school.

To show your participation and learn about other ideas, tools, template materials and more, visit: http://www.nhdd.org.

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About The Gazette

The Gazette is a weekly e-newsletter, published by the National Consumer Voice for Quality Long-Term Care and the National Long-Term Care Ombudsman Resource Center. If you do not wish to continue receiving this publication, please unsubscribe. Your contributions and comments are welcome and should be sent to swells@theconsumervoice.org. Copyright © 2011.

The Consumer Voice is the leading national voice representing consumers in issues related to long-term care, helping to ensure that consumers are empowered to advocate for themselves. We are a primary source of information and tools for consumers, families, caregivers, advocates and ombudsmen to help ensure quality care for the individual. The Consumer Voice's mission is to represent consumers at the national level for quality long-term care, services and supports.

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National Consumer Voice for Quality Long-Term Care - 1001 Connecticut Avenue, NW, Suite 425 - Washington, DC 20036 - telephone: (202) 332-2275 - fax: (202) 332-2949 - info@theconsumervoice.org