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The Ombudsman Outlook is a quarterly e-newsletter for State and Local/Regional LTC Ombudsmen, produced by the National LTC Ombudsman Resource Center (NORC). The newsletter is designed to provide resources, tips and news about ombudsman programs and practices. Each issue will contain information about new policies and how they apply to LTCO work; news from the network, featuring state and/or local LTCOPs; technical assistance on a hot topic that has come into NORC over the previous quarter; tips on ombudsman practice or skills; featured resources, and MORE! View past issues here.
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