dotOrganize: The State of Social Change Technology

10:30 AM Oct 01, 2006

dotOrganize, beneath the steady helmsmanship of our good chum -- anyone who posts a comment on this blog earns that appellation -- Leda Dederich, has dropped its exhaustive survey of online technology in the social change sector.  It's a good read for providers, consumers and consultants alike, and if it should find its way into the hands of a few management or board types with a hand in the budget process, so much the better.

A few random nuggets:

• Communications and fundraising tools are the key things that most organizations want;
• Almost every organization -- large or small, wealthy or poor -- is pressed by poor data integration (one wonders if this is ever a sliding scale, like an individual's experience of "happiness");
•  There's still a relatively high non-adoption rate for the most basic online tools:  39% of respondents don't use e-mail newsletters (though more than that say they don't keep e-mail lists at all -- so who are they mailing their newsletters to?) and 47% don't take online donations.
• "Users tend to expect technology vendors to provide around the clock support and intensive customization at below market value."  Hmmmm.
  

Leda has more to say about the report's genesis on her blog, ScoutSeven.

Add a comment