We'll Give You a Foot Massage If You Say Nice Things About Us
05:33 PM Oct 01, 2007
It's your chance to talk about us -- or any other CRM tool -- behind our backs.
NTEN, the Nonprofit Technology Network, is rolling out a CRM satisfaction survey. In a year of industry shakeout -- Convio gobbling up GetActive, and announcing plans to go public; Salesforce establishing an influential position; Kintera stabilizing but seemingly washing its hands of the market's lower end; humble DemocracyInAction revamping our software tool -- it'd be interesting to watch the results roll in. How are any of these (or the many other) CRM tools affecting and afflicting your work?
Sadly for us, we won't get an eyeball on the results, so you can let your loose lips sink some ships. (Mixed anatomical metaphors are a sign of atrophied blogging muscles.) But the aggregates should present an interesting snapshot of a space in motion.
Anyway, if you've got a minute, and whatever tool you're using, go tell NTEN what's good, bad and ugly about it.